This Refund & Cancellation Policy applies to paid plans of the Kharcha app and website kharcha.arsclasses.com, operated by Renew Coder.
Kharcha has a free plan, so you can try every main feature before paying. Paid plans are prepaid, are activated manually after we verify your UPI payment, and do not renew automatically.
1. When you get a full refund
- Duplicate payment: you paid twice for the same plan by mistake.
- Plan not activated: you paid but your plan was not activated within 3 working days of submitting a correct UTR / transaction ID.
- Wrong amount: you paid more than the plan price, in which case the extra amount is refunded.
- Service failure: a major problem on our side stopped you from using the paid features for more than 7 days in a row, and we could not fix it. You get a refund for the unused days.
2. When refunds are not given
- After a plan has been activated, except in the cases in section 1.
- Partly used plans, or if you stop using the app before the plan ends.
- If your account was suspended or banned for breaking our Terms & Conditions.
- SMS or email alerts delayed or not delivered by mobile operators or mail providers.
- Payments sent to any UPI ID other than the one shown inside the Kharcha app.
3. Cancellation
Plans don't renew automatically, so there is nothing to cancel. Your plan simply ends on its expiry date and your account moves to the Free plan. Your data is not deleted. If you submitted a payment that hasn't been verified yet, email us to cancel it and get a full refund.
4. How to request a refund
- Email info@renewcoder.com or WhatsApp +91 76966 52696 within 7 days of the payment.
- Include your registered mobile number, the plan, the amount, the UTR / transaction ID, and the reason.
- We will reply within 2 working days.
5. How refunds are paid
Approved refunds are sent back to the same UPI ID / bank account the payment came from, within 5–7 working days of approval. Your bank may take a little longer to show it. We don't charge any refund fee.
6. Changes to this policy
We may update this policy and will change the date at the top. The policy in force on your payment date applies to that payment.
Contact us
Renew Coder (Kharcha)
Punjab, India
Email: info@renewcoder.com
Phone / WhatsApp: +91 76966 52696
Website: kharcha.arsclasses.com
We aim to reply within 2 working days.